Identification Handlers' Course for Professionals

Description:

This course is state-of-the-art education and training designed to help identification handlers tackle minimize their vulnerabilities from fraudulent Identification.

 

Objectives:

Upon completion of this course, students will be able to:

  • practice new ways to improve body language observational skills and recognize aberrant behaviour
  • look for emotional and verbal clues commonly associated with deception
  • gather essential and sensitive information in a non-threatening, customer friendly way
  • enhance confidence in their judgment to report concerns for follow-up

Audience:

  • Risk Managers
  • Independent Insurance, Mortgage and Securities brokers
  • Attorneys and Certified Fraud Examiners
  • Financial institution managers and supervisors
  • Medical service providers impacted by HIPPA requirements
  • Security supervisors at critical infrastructures
  • In-house educators and human resource personnel responsible for hiring and training
  • Supervisors of front-line sales employees managing or accessing covered accounts
  • Supervisors of security guards
  • Senior supervisors in organizations relying on identification

More Information and Registation.

A Division of CPSI

NTPI is a division of the Center for Public Safety Innovation.

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